Frequently Asked Questions About Safe Online Payments

  1. Login to internet bank or to mobile application.
  2. In the menu, select Cards, choose the card for which you want to enable the Online Payments feature, select Settings and tap the Online Payments toggle.
  3. Enter the requested data and confirm by signing operation: button Enter and Sign.
  4. After a short time the card status changes to On.

Yes, once you enable the online payment feature for your card, you will be able to pay in online stores immediately. The online payment feature can be enabled, disabled, or updated within 1 minute.

  • All credit cards Mastercard Standard and Mastercard Gold.
  • All debit cards Debit Mastercard.
  • Business payment cards Mastercard Business, debit Mastercard Business.
  • Secure online payment with Mastercard cards is ensured by international security program Mastercard Identity Check™. Online stores that participate in these programs are marked with the program logo. Under this program, each online purchase requires further confirmation.
  • When paying by card, which has enabled online payments feature, in online stores participating in the security program Mastercard Identity Check™, after entering the required data in the card payment window, you will go to Artea Bank’s secure payment page.
  • On this page, confirm the settlement by additional one-time password sent by SMS and permanent SecureCode password (which you created when you enabled the Online Payments feature for your card).
  • After entering correct passwords, you can continue shopping in the online store. Your permanent SecureCode and one-time passwords are not disclosed to the seller.

If your card is tied to another person’s or legal entity’s account, you should contact the account holder and ask to enable online payents feature for the additional card you are using.

If you are unable to confirm the operation, contact Artea Bank by phone +370 610 44447.

  • If you enter an incorrect constant SecureCode or One-Time Password 5 consecutive times, the possibility to use this card to pay online is blocked.
  • You can remove blocking of online payment via internet bank or mobile application, by selecting Cards → coose the card → Settings → Online Payments and link Change.
  • One-Time Password, sent via SMS, is valid for 5 minutes of receipt. The password can be downloaded again.

Most of the online stores that participate in this program, have a visible sign of Mastercard Identity Check™.

When purchasing from online stores participating in the Mastercard Identity Check™ program and entering the correct password, it is confirmed that you are the legitimate card holder. If the wrong password is entered, the buying process is terminated.

Even knowing your card number, the other person is unable to pay in the online store without the correct password.

Yes, buying in such shops you do not need to enter additional passwords.

You can enroll as many cards as you like. If you do not use a card to make purchases at online stores, you do not need to enable the online payment feature.

Check whether when enabling online payment feature, you entered correct mobile phone number. You can contact Artea Bank by phone +370 610 44447.

For a new card youmust enable online payments feature.